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Policies
Jewelry Care
· Each piece of jewelry by Lattis Design is crafted by hand and meant to last. However jewelry is delicate and deserves appropriate care.
· When not being worn store your jewelry in a cloth lined box, tarnish suppressing fabric is best.
· Avoid direct contact with chemicals like detergents, chlorine, sulfur, perfumes, lotions and oils. These substances can discolor the metals, pearls and gems. Metals will naturally discolor with age and may be gently cleaned with a polishing cloth. Pieces with a shiny silver or bright metal finish may be cleaned with a liquid jewelry dip only if they do not include gems and pearls. Follow product instructions carefully. Jewelry with a dark patinated finish should never be cleaned with more than a soft cloth. Pearls and most gemstones cannot stand harsh cleaning agents or ultrasonic cleaners.
· The gems and pearls used in our designs are natural and thus will vary in color, shape and size. These natural variations are part of their beauty and add unique character to the jewelry.
Payment
· Your payment can be made online with our PayPal shopping cart or by money order.
· Sales Tax will be charged to all items shipped within Washington State at the rate of 9.0%.
· Orders will be shipped on receipt of payment.
· Standard shipping is USPS Priority Mail with Delivery Confirmation. Allow 5 – 10 days for delivery depending on availability. You will be notified of the date shipped. We do not ship to PO Boxes.
· Returns
· Returns are accepted within 14 days of payment, for exchange or credit only. A returned item must be in original condition. Please ship back in the original shipping container.
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